In December, I bought a pair of shoes from the ASOS website. There was one pair in size 41 and another in size 44. We promptly returned them on the same day they arrived, but unfortunately, our concerns have not been addressed by anyone. Despite winning in consumer arbitration, we have yet to receive any response. That is the reason why I have decided to pursue legal recourse.
I purchased a couple of tracksuits from ASOS through their online platform and made the payment upon delivery. Unfortunately, I ended up receiving four different items of poor quality. I returned them and it's been four months, but I'm still waiting for a response. Despite their apparent high qualit...
I need to return my ASOS order, but I'm having trouble getting in touch with customer service. I purchased two tracksuits, and they arrived in varying sizes. The shipping package does not include any address or phone information, and there is no specified address for returns and refunds. Can someone...
I placed an order on ASOS.com on May 19, and it still hasn’t arrived. Apparently, my order was marked for return for reasons I don’t understand. However, I haven’t received the order, nor have I received a refund. It’s now been three weeks, and there’s been no communication or resolution. My order n...
I bought a pair of shoes from Asos, and before they even came I received an email informing me they had been returned and a refund would be granted. Apparently, the reason was that my address—one I had used innumerable times without any problems—was noted as "incomplete." This utterly made no sense....
I ordered two pairs of Steve Madden shoes a month ago, yet I still haven’t received them, nor have I received any communication from the seller. Despite the payment being taken from my account in dollars, there has been complete silence—no tracking information, updates, or replies to my emails. I ca...
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