I purchased a couple of tracksuits from ASOS through their online platform and made the payment upon delivery. Unfortunately, I ended up receiving four different items of poor quality. I returned them and it's been four months, but I'm still waiting for a response. Despite their apparent high quality, they fail to answer the phone. I've escalated this issue to the Consumer Arbitration Board, and if their response is unsatisfactory, I'm prepared to pursue legal action.
In December, I bought a pair of shoes from the ASOS website. There was one pair in size 41 and another in size 44. We promptly returned them on the same day they arrived, but unfortunately, our concerns have not been addressed by anyone. Despite winning in consumer arbitration, we have yet to receiv...
I need to return my ASOS order, but I'm having trouble getting in touch with customer service. I purchased two tracksuits, and they arrived in varying sizes. The shipping package does not include any address or phone information, and there is no specified address for returns and refunds. Can someone...
I made an Asos.com outfit purchase in February. I still haven't gotten my item, despite the fact that the projected delivery date was March 7th. It is now April 8th. Time and again, whenever I get in touch with customer support, they assure me that my order would be delivered "soon" or "tomorrow." ...
I made a purchase from Asos.com on May 6th, but before the order even reached me, it was returned. The return was processed on May 16th, yet it’s been 3 weeks and I still haven’t received my refund. This delay is becoming incredibly frustrating. As a loyal customer who frequently shops with Asos, I’...
Three months ago, I placed an order on Primark's online store totaling ₺1000. However, they charged me ₺4000 instead, four times the amount I actually owed. There was no option to cancel the order, and I couldn’t find a contact number to reach customer service. I even filed a dispute with my bank, b...
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