Calzen AI Charged an Annual Subscription After Trial Cancellation
I used the three-day free trial offered for the Calzen AI: Calorie Calculator app through the Apple App Store. Since I did not want to continue the subscription after the trial period, I canceled my subscription before the free trial ended. Despite this, I was charged an annual subscription fee approximately three days ago, with the subscription showing as valid until September 14, 2027.
After noticing the charge, I requested a refund both through the app and through Apple, but my request was rejected with the response that the charge was “not eligible for a refund.” Since I never intended to continue the subscription after the free trial and had already canceled it, I do not accept being charged this annual subscription fee.
I request a full refund of the annual subscription fee that was charged to me without my authorization.
