Allianz policy issue

I am an Allianz private health insurance policyholder, and I would like to file a complaint regarding a surgery that was first approved by pre-authorization and then rejected after the procedure. My surgery took place on 2 April 2026 at Medipo University – Acıbadem Bölge Hastanesi under my Allianz p...

For the past 16 days, my claim file under my comprehensive insurance policy with Allianz has not been resolved. For my file numbered 2025 K 76191, both the damage assessment and payment processes have been deliberately delayed. During this time, an expert report was requested several times, and I su...

Under my Allianz Home Insurance policy, I filed a claim about two months ago for damage to our house. Despite having a claim file numbered 2025 YB 14297/1, the compensation amounting to approximately ₺600,000 has still not been paid. The insurance company keeps coming up with different excuses to av...

Through Yapı Kredi Bostancı Branch under Allianz, we purchased a health insurance policy by paying around ₺20,000. However, instead of a private health insurance policy, a complementary health insurance policy was mistakenly issued. As a result, we cannot benefit from the coverage and are left in a ...

I was examined at Kocaeli Gebze Medical Park Hospital about 1 month ago, within the scope of Allianz Supplementary Health Insurance. My existing hemorrhoid disease progressed seriously after the examination and an anal fistula occurred. My doctor said I needed surgery. However, the insurance company...

In 2022, believing Allianz Sigorta to be a large and trustworthy company, I purchased a traffic insurance policy with the number 0001-0210-54779063. However, after being involved in an accident on 19.09.2022, I ended up in court. The other party filed both material and moral compensation lawsuits, a...

I asked questions via e-mail and petition 3 weeks ago to clearly find out the coverage of the diseases for which I paid a surprise under Allianz Complementary Health Insurance. The statements in the answers from the company are very vague and open to interpretation: I receive answers such as "The pr...

I purchased my car insurance through Göral Sigorta Aracılık Hizmetleri Ltd. Şti., acting as an agent for Allianz Sigorta. The policy number is 0001021062311623. When I requested to cancel this policy, the agency simply refused to process the cancellation. I then sent a formal petition directly to Al...

Hello, The reason I'm writing about this topic is, first and foremost, to emphasize that everyone should be careful when choosing an insurance provider. This week, I experienced a situation with Allianz Insurance, which rejected a claim for my son's adenoid surgery. Until this year, I had been using...

I am writing this complaint to bring attention to the unethical and obstructive behavior of Allianz Insurance regarding my recent urgent surgery. I have been diagnosed with serious gallbladder issues, including multiple polyps and wall thickening. According to the attending internal medicine doctor,...

I've been a corporate & individual health insurance policyholder for 27 years, including the last 2 years w/supplementary health insurance. Given that my long-standing insurance company has been renewing my policy with significantly higher premiums in the last 2 years, despite my Lifetime Renewal Gu...

We own an apartment on the 6th floor of a six-story building, with the title deed registered in my wife's name. Our downstairs neighbor has damage insurance through Allianz Sigorta, which is perfectly normal. Both of us have rear balconies, but with one difference: my neighbor's balcony is open on t...

I am very disappointed with the unemployment insurance I purchased from Allianz Sigorta. When I found myself facing involuntary unemployment, I expected my coverage to come through and provide the support I needed. Unfortunately, it fell short and offered no benefits at all. I can't help but feel fr...

I requested to withdraw from my individual pension plan with Allianz after three months due to a financial need. The app indicated that if I withdrew today, I would receive 9,000 ₺. However, despite this, they deducted 8,500 ₺ as a supposed administrative fee and only deposited 1,000 ₺ into my accou...

I made a payment to the Yapı Kredi Bank's Ümraniye Çarşı branch to settle my loan, but to my surprise, Allianz Insurance deducted a DASK (Turkish Catastrophe Insurance Pool) insurance premium without informing me or obtaining my consent. I would like to request the cancellation of this unauthorized ...

We purchased supplementary health insurance, but it seems to cover nothing. What’s the point of having it then? Our entire family is covered under this policy. My father underwent an angiography, which turned out to be unnecessary, and nothing was found. No arteries were opened, and we still don't k...

On April 8, 2024, I attempted to obtain insurance for my vehicle at the Batuhan Insurance Agency in Zonguldak in order to travel abroad for a three-day trip. However, they were adamant that it had to be for a minimum of 15 days. So, I begrudgingly proceeded with the 15-day insurance. I traveled over...

My visa application requires a QR code, but the document that was provided to me does not contain one. I recently purchased travel health insurance from Allianz, but the document does not contain the QR code. My efforts to seek assistance through a variety of channels have been met with a deafening ...

Two months after giving birth on August 19, 2023, I had a problem while breastfeeding on October 14, 2023: mastitis, which is an infection in the milk ducts. Even though I had surgery, my doctor said the problem was caused by giving birth, which is written down in my medical records. But Allianz, my...

I have Allianz orange Network complementary health insurance, I and my baby went to VM Medical Park Hospital Pendik Hospital, which is among the contracted institutions, and 2500 lira examination fee was taken from the 24-day-old baby, although we told the hospital that we have complementary health ...

Do you think just conveying my complaint to the customer representative would be enough to reduce my anger? Of course, it wasn't enough. I will complain from every platform as you can see. Especially with the example of going through the refund processat AXA , the situation of having to mess up the ...

I went to Denizli Private Surgical Hospital's emergency service as a patient around 9:30 PM on November 3, 2023. After the exam, they told me I had to get a blood test, a lung X-ray, and a serum. When I went to pay, they charged me 125 TL for the lung X-ray and 350 TL for the serum. They said my sup...