I made a payment to the Yapı Kredi Bank's Ümraniye Çarşı branch to settle my loan, but to my surprise, Allianz Insurance deducted a DASK (Turkish Catastrophe Insurance Pool) insurance premium without informing me or obtaining my consent. I would like to request the cancellation of this unauthorized DASK insurance policy and a refund of the money to be credited back to my account. I only have about 4-5 months remaining on my loan term, so it's almost over.
Through Yapı Kredi Bostancı Branch under Allianz, we purchased a health insurance policy by paying around ₺20,000. However, instead of a private health insurance policy, a complementary health insurance policy was mistakenly issued. As a result, we cannot benefit from the coverage and are left in a ...
I am very disappointed with the unemployment insurance I purchased from Allianz Sigorta. When I found myself facing involuntary unemployment, I expected my coverage to come through and provide the support I needed. Unfortunately, it fell short and offered no benefits at all. I can't help but feel fr...
I've been trying to contact you for days to increase my DASK policy coverage, but you keep opening a ticket promising a call back that never comes. It's been three weeks, and I'm still having trouble getting my request processed. It shouldn't be this difficult. We're having a difficult time, and you...
I canceled my Allianz Private Pension contract on September 30, 2025. During the call, I was informed that the ₺609 withdrawn from my credit card would be refunded to my Akbank card within five business days. However, today is October 10, 2025, and the refund has still not been processed. I have con...
Regarding my personal loan with unemployment insurance coverage from Yapikredi Bank, I am writing to express my frustration and disappointment. Sadly, I fell victim to the unethical actions of my former employer, who lied and claimed I resigned on my own accord to avoid legal repercussions associate...
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