Allianz cancelled my 72-year-old mother's policy without any prior warning. My mother, a retired teacher, had taken out health insurance 8 years ago for difficult times, renewing it annually. This year, Allianz terminated the policy, citing payment collection issues. Despite having multiple other automatic payment authorizations, they failed to collect the premium for my mother's policy. They claim to have sent emails and mail, but their communication was inadequate. Despite having our policy issuer's information, they didn't notify us. Our customer representative has been absent for 2 years, and they haven't assigned a new one. Call centers also didn't warn us. Despite my willingness to pay past due installments, they refused to renew my mother's policy, leaving her without security in her old age. Beware of this opportunistic company.
I've been a corporate & individual health insurance policyholder for 27 years, including the last 2 years w/supplementary health insurance. Given that my long-standing insurance company has been renewing my policy with significantly higher premiums in the last 2 years, despite my Lifetime Renewal Gu...
I signed my wife up for a complimentary health insurance plan with Allianz Insurance in September 2022. I'm writing to ask that the insurance policy with the number 0001071006068675 be looked at to make sure that no examination rights have been used since it started. In other words, I want to make s...
I got travel health insurance from Allianz Insurance and sprained my ankle while abroad. Despite sending all the required documents, I have received no response and cannot reach a contact person. When I called customer service, I found out that the documents I submitted 1.5 months ago were rejected ...
Allianz is unable to complete the TSS transition process. Despite submitting our application 23 days ago, they keep repeatedly requesting the same documents, causing unnecessary delays. We are unable to reach anyone for communication, and our call requests go unanswered. Even though the Allianz regi...
I have Allianz Supplementary Health Insurance, which gives me a free check-up service. I asked for an appointment to use this benefit in March, but even though three months have passed, I haven't heard back. When I called in April and June, I was told that they were having problems with their system...
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