Two months after giving birth on August 19, 2023, I had a problem while breastfeeding on October 14, 2023: mastitis, which is an infection in the milk ducts. Even though I had surgery, my doctor said the problem was caused by giving birth, which is written down in my medical records. But Allianz, my insurance company, won't pay because my policy doesn't cover benefits after giving birth. Even though my doctor agrees that the initial diagnosis was wrong, Allianz representatives refuse to accept the changes. Even though I've explained several times that the problem isn't related to giving birth, I'm still out of pocket after paying a lot of money (₺11,00) for medical bills.
On October 28, 2023, even though I have Allianz health insurance, Medicana Hospital asked me to pay for the examination and treatment costs. After talking to Allianz Insurance, they said they won't pay for the expenses because the illness happened before the insurance started. But I haven't been abl...
I was examined at Kocaeli Gebze Medical Park Hospital about 1 month ago, within the scope of Allianz Supplementary Health Insurance. My existing hemorrhoid disease progressed seriously after the examination and an anal fistula occurred. My doctor said I needed surgery. However, the insurance company...
I have been paying for Allianz Supplementary Health Insurance for my family of 4 for 2 years. I did not take advantage of any opportunities. While swimming in the sea during summer vacation, my left arm came off the shoulder with a reverse movement. Then it came out a few more times. During this per...
On November 7, 2025, we submitted a pre-authorization request at WM Medical Park Pendik Hospital for my mother under Allianz Private Health Insurance and Supplementary Health Insurance coverage. The SGK registration was completed at 11:05, and the request was received by Allianz at 11:08. However, o...
I purchased Allianz health insurance for my child, expecting comprehensive coverage. However, they refused to cover outpatient treatment and made no provisions for inpatient care, despite the fact that the policy stated unlimited inpatient coverage. Worse, they arbitrarily denied the requested provi...
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