Allianz Insurance Delayed My Urgent Surgery by Not Approving

I submitted an application to the orthopedic service on May 6, 2024, citing pain in my lower leg that felt like muscle soreness. Dr. E*** Ç*** Ö***** requested a "Color Dooppler," stating that he was unable to detect a pulse during the control and that the pain could not be coming from muscles. The date of these photos is June 24, 2024. Consequently, an occlusion of an arterial vessel was found in the right leg's groin area. I was instructed to proceed to the department of cardiovascular surgery during this process. On July 19, 2024, I visited the cardiovascular surgery department of Yedikule Chest Diseases Hospital. I was told that this hospital did not have the space to perform these procedures and that I should apply to another hospital. Here, at the doctor's request, an urgent CT-angiography was performed, and the images clearly showed that the vein was blocked and should be opened with an operation. I requested treatment from the Cardiovascular Surgery Department of the Private Medicana Hospitals-Bahçelievler Hospital on July 20, 2024, as I was informed that it was urgent. In order to use my Complementary Health Insurance for the hospital procedure, I applied to Allianz Insurance through the hospital. Epiciriz and the examination reports from Yedikule Chest Hospital on September 1, 2023, and Dr. S*** K**** State Hospital on February 2, 2024, were the insurance company's initial response. On July 23, 2024, these forms were finished and submitted to Allianz Insurance via the hospital. When I applied for the insurance, I disclosed on the form that I have asthma and high blood pressure. Nevertheless, the examination's reasons were listed as "45.9 - asthma, undefined, I10 - sensational (primary) hypertension R06.0 - dyspnea I49.9 - cardiac arrhythmia, undefined" in the documents that I was asked to provide. - obesity, other (E66.8)" I first filed a complaint on June 24, 2024. A thorough diagnosis was made on July 20, 2024. Allianz Insurance was contacted on July 22, 2024, to request approval for the procedure. This arterial vein occlusion has never caused me any discomfort before. Allianz Sigorta a. \. refuses to pay for my Angio operation despite these documents, offering no explanation and refusing to even accept an interlocutor. This insurance should not be taken lightly; millions of people have experienced similar treatment.