On June 18, 2023, I bought a watch from the "grancabrio Store" on AliExpress. Including taxes, I paid 1889 TL for the item. At the time, it was the same as $80 USD. But the product was broken when it got there. It's a watch with moving parts that doesn't work at all. The mechanism inside looks like it's just for show, since it doesn't move at all. I told the seller about the problem, and he said I could get back 1523 TL if I sent the item back. At the moment, 1523 TL is worth 58 dollars, so I would lose 22 dollars if I sent it back, not to mention the shipping costs I would have to pay. So, I turned down this offer. Instead, the seller offered a partial refund of 505 TL, which is about 19 dollars, without having to return the broken item. This would still mean that I would lose $60. I went to Aliexpress because I wasn't happy with the solution. But even Aliexpress agreed with the seller's final offer to refund 505 TL. Why should I pay for it if the seller sent me something that doesn't work? It looks like buying things on Aliexpress is a lot like gambling. The Turkish lira has lost value, so if I bought the same item from the same seller now, it would cost me 2690 TL, and they are only willing to give me back 505 TL. In this situation, I would lose almost 2100 TL. This kind of bad behavior toward customers is not okay. The next time I have a problem, I will go to the authorities because these kinds of business practices are against consumer rights.
I was so hyped on 04.06.2023 when I ordered this watch for 197 Turkish liras. I was hoping to score a sweet deal. But, unfortunately, they took the payment from my account and then sent me a bummer message saying the order was canceled. I rang AliExpress customer support to get some answers and sort...
The thing I got from Aliexpress not working well, the quality is pretty bad. I returned the item on the same day I got it. Little did I know that this would be the start of a never-ending ordeal spanning approximately 30 days. At first, the seller tried to work out a deal, but was only for a refund,...
I purchased a total of 16 items from the AliExpress store "1100017092" beginning July 26, 2023. Despite the passage of 18 days, I am unable to track the shipment of any of the products. The company appears to be unreachable as if it has vanished. I asked for a refund, but they said I had to wait 15 ...
I ordered a product on AliExpress (Order No. 3044157072697215) that was supposed to be made of a specific material. However, the product I received was completely different from what was advertised. I paid 1589₺ for the item, yet only 1009₺ is being refunded, leaving me with a 600₺ loss. This is hi...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
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