Aliexpress is no longer a reliable platform for service. They are now sending broken or defective items, and when you open a dispute, there's no one to address the issue. Even if Aliexpress acknowledges the seller's mistake, they refuse to refund the full amount, excluding shipping and tax fees. I purchased a 4 TB original SSD with a cooling system and a 1080 Pro PCIe 4.0 NVMe SSD, 1 TB, and 2 TB internal solid-state drive for my PS5 Mini PC and gaming hard drive. The product was listed as 1080PRO 4 TB NVMe, but it doesn't work. The seller has closed the store. I asked if it was compatible with PS5 before buying, and I received a 'Yes, it's compatible' response. The product doesn't match the advertised specifications and doesn't work. I paid ₺2337. Even if Aliexpress admits the seller's error, they claim they will only refund ₺1883. Suddenly, I incurred a loss of over ₺500.
I want to share my experience with AliExpress to guide others. If your order arrives without issues—correct product, no damage, and it makes it past PTT Kargo—then you’re fine. But if your item is damaged, faulty, or not what you ordered, that’s when the real nightmare begins. AliExpress's so-called...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make matters worse, there is no return option, leaving me stuck with something I didn’t order. This is not how a shopping platform should operate. There is no real customer service, no ...
On July 27th, I placed an order on AliExpress (Order No: 3024290172381052), and to my surprise, there was no customs inspection as promised. Concerned, I immediately contacted both the seller and AliExpress, explaining that I needed to return the product because of this problem. However, AliExpress ...
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
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