I am writing about a withdrawal problem I am experiencing with my 1win account. I am based in Nigeria, and two days ago I requested a withdrawal of ₦306,500 via bank transfer from my 1win account with ID 341012537. Since then, the withdrawal status has remained pending, and the money has not arrived...
I am writing regarding an issue I faced with a withdrawal on the 1win platform, specifically from the Aviator game balance. Around one week ago, I requested a withdrawal of 6,600 INR to my Union Bank of India account. In my 1win account, this withdrawal is still shown as “successful,” but the money ...
"Thanks for service that you give me thank you so much I really appreciate it"
I am writing to complain about an ongoing problem I have been facing with my 1win account when trying to make a deposit using my bank card. For the past two months, every time I attempt to deposit, the process fails, and I receive an error message saying that the site cannot be reached and that redi...
Today I made a payment of 301 INR via GPay from India to my 1win account, but the amount has not been credited to my 1win balance. The payment went through on GPay, and I have a transaction reference for this transfer made to the UPI ID sumeshreny**@okhdfcbank, yet nothing has appeared in my 1win ac...
I have been facing a verification problem with 1win for about two months, which is preventing me from withdrawing my money. I submitted my Aadhaar card for verification, but it was rejected, and my account has not been properly verified since then, even though this document belongs to me. My 1win ac...
I am experiencing a serious problem with the real‑time balance display on my 1win sports account. This morning, I noticed that my account balance was not updating correctly after my actions. After placing bets and performing several transactions, the balance on the screen remained frozen, and even u...
"Support checked the logs and found that one of my archived records had been duplicated, causing the history module to crash. They removed the corrupted entry, refreshed my profile, and the section now opens instantly. As a courtesy, they credited a small bonus to my account for the inconvenience."
Earlier today, I noticed that the 3 services I use started freezing every time I tried to open the transaction history section. The rest of the interf...
"Thanks"
I deposited 5,000 INR into my 1win account on December 11 at around 5:00 PM using Google Pay (UPI). The amount was successfully deducted from my bank account, but it was not credited to my 1win balance. I contacted 1win customer support regarding this issue, and they created a support ticket ID. Ho...
"Support investigated and found that the live settlement service had briefly stopped updating cash-out values for certain markets. After restarting the module, the cash-out option became available again and functioned normally. They apologized for the disruption and applied a small goodwill credit to my account."
I am experiencing a problem with the cash-out feature on my 1win account. On 10/12, while I had an active bet, I tried to use the cash-out option, but...
I am a user from India and have been using my 1win account on iOS. On 24 November 2025, my game account (ID: 33549421) was suddenly blocked without an...
I made a withdrawal request of 2,500 from my 1win.in account on 11/12/2025 at 10:39 to my State Bank of India account. In the 1win.in system, the withdrawal status appears as “success”, but the money has not been credited to my bank account. I contacted 1win.in customer support about this problem, t...
"Support looked into it and discovered that one of the analytics endpoints was temporarily responding slower than usual due to a maintenance task. They optimized the request routing, and the statistics page began loading instantly again. As a courtesy, they added a small bonus to my account. The issue was resolved swiftly and with a clear explanation."
I am experiencing a persistent performance problem with the team statistics section of your platform. Every time I open the statistics tab for a speci...
"Support reviewed the issue and confirmed that a temporary overload on the video delivery servers caused delays in streaming and forced the system to downgrade the quality. After rerouting the traffic, the videos played smoothly again. As compensation, they provided a small bonus and notified me once full performance was restored. The response was quick, clear, and helpful."
I use 1win to watch highlight videos of recent matches, but for the last 5 days the streaming has been severely problematic. When I try to watch the h...
"Thnx "
I am writing to report a problem with my withdrawal on 1win. I requested a withdrawal of 10,000 Rs via IMPS on 5th December, and even after more than 24 hours the amount has still not been credited to my account. I contacted 1win customer support and was only told to wait, without any clear explanat...
"Thank you "
Today at around 12:15, I made a UPI payment of 300 INR via PhonePe to deposit into my 1win account, but the amount has not been credited. The payment went through successfully on my side, and the transaction shows as completed in PhonePe with the UPI transaction ID T2512060015126276198870. After not...
I am a user of 1win Aviator and I have been trying to change the email address or mobile number linked to my account since 16/11/2025. I contacted 1win support via email for this request, but the issue is still not resolved. In their reply, support only told me that they are talking to the technical...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
I have been using 1win from South Africa for a long time and recently won R1200 on the crash game. On 30 October 2025 at around 5:45 pm, I requested a withdrawal of this amount via Instant EFT in ZAR, which was then converted to dollars on the platform. Despite this, the withdrawal has still not bee...
On November 28, I submitted a withdrawal request on the site called 1Win, but the payment was never sent to my account. Later on, the site reloaded the money back into my balance, bringing it to $96, so I submitted another withdrawal request — but that request also never went through. I contacted l...
1win is a member of Xolvie for 4 years. 
