1win Deposit Missing After Nivi UPI and Google Pay Payments
On February 14, 2026, I made two separate deposits to my 1win account via UPI—one for ₹300 and another for ₹300, for a total of ₹600. One payment was made through the Nivi UPI application, and the second was made through Google Pay.
Although both payments were successfully debited from my UPI accounts, the total amount of approximately $7 USD has not been credited to my 1win balance. I contacted 1win support and even reached out to a manager regarding these missing deposits, but I have not received any effective response or resolution. My account balance still does not reflect these transactions.
I am requesting that the total ₹600 from these two UPI payments be urgently credited to my 1win account, or that I be provided with a clear explanation regarding the status of these transactions.
Hello! We have reviewed your account details and would like to inform you that at the moment we are currently processing only one request for a deposit. No other active or pending requests have been identified. Once the verification process is complete, we will notify you. Our usual response time is within a week. Thank you for your patience and understanding.
Hello! Based on the verification results, it was established that the specified banking details do not belong to our provider. If you do not have another gaming account in 1win, this means that the transfer was made to third-party banking details. In this regard, it is not possible to activate the deposit. We recommend that you check your banking details carefully before making a deposit and use only the official channels listed on the website. Thank you for understanding!
