1win Withdrawal Completed But Not Received
I am writing regarding a withdrawal problem I experienced today with my 1win account. My 1win ID is 65590096. Today, at around 12:30, I requested a withdrawal of 1,335 INR via IMPS. In the application, the withdrawal shows as “successful,” and support also informed me that the money has been transferred, but until now, the amount has not been credited to my bank account. This situation is causing me concern because the status is successful, yet I have not received any money on my side. I kindly request that my withdrawal of 1,335 INR be urgently checked, and that either the payment is credited to my account or I am provided with clear proof of the transfer and an explanation of where the funds are. I expect this issue to be resolved as soon as possible and to be informed in writing about the result of the investigation.
Hello! We checked your account information. At the moment, the withdrawal request is in progress and is undergoing standard verification by the payment system. We understand that waiting may be inconvenient, but no additional actions are required on your part at this stage. As soon as the processing is completed or there are status updates, we will definitely inform you.
It has been 2 days, and I still have not received the money in my bank account. However, the app shows the status as completed.
Hello! We have checked the information about your transaction. According to the data available, the withdrawal in question was successfully processed and transferred to the specified details. You may contact our support team via live chat to clarify the UTR and any other necessary information. Thank you for waiting. We wish you a pleasant experience on our platform.
Still today, I have not received it. You are not giving me a proper solution. I asked you whom you paid, but your team is not telling me. You have paid my money to the wrong person. If you want to solve this problem, please add my money to my game account; otherwise, I will take legal action in court.
Hello! We inform you that your request has been successfully processed and the withdrawal has been completed. The time of crediting depends on the recipient's payment system or bank. If you still have any questions, please contact customer support or send an official email along with your bank statement. Thank you for being with us!
