1win Delays $434 IMPS Withdrawal With No UTR or Transaction Proof
I requested a withdrawal of $434 from my 1win account via IMPS on February 8, 2026, to my Karnataka Bank account in India. However, the money has still not been credited to my bank account, and no transaction ID or UTR number is shown for this withdrawal in the 1win system. I have previously made successful withdrawals from 1win to this same Karnataka Bank account, so this issue is unusual and concerning for me. When I contacted 1win customer support, I was only told that the matter had been forwarded to the relevant department, but since then I have not received any clear update, timeline, or resolution. I kindly request that my pending withdrawal of $434 be processed and credited to my Karnataka Bank account without any further delay, or that I be provided with a clear and detailed explanation of the situation along with verifiable proof of the transaction. I expect this issue to be resolved promptly.
Player ID: 50309665
Hello! Based on our records, the withdrawal was completed successfully using the provided details. If the funds have not yet appeared in your bank account, please request a screenshot of the bank’s response along with a statement covering the period from the withdrawal date to today and share them in the support chat for further review.
Thank you 😊
Hello! We're glad that the situation has been resolved and we have helped you. If you have any additional questions, feel free to reach out to us again through chat or email. We hope you have a positive experience on our platform!
