Hello, I inadvertently extended the terms of the loans I obtained from Yapi Kredi Bank, leaving me unable to pay the interest payments. When I called the call center, they assured me that they would cancel it the next day. Even though I do not want the payment to be extended, the representative informed me that due to system constraints, it was impossible to return the terms to their previous conditions. I am requesting that the situation be resolved and that the terms be reinstated. I am a loyal customer who does not wish to switch banks. If necessary, I will transfer my debts to a different bank. I strongly urge you to take the necessary steps as soon as possible. Thank you very much.
I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...
I hope we never face such a devastating disaster in our state and country again. Yapi Kredi initially assured us that during the earthquake months, they would postpone our debts without charging any interest. However, months later, I discovered that period interest had been added to my account. It's...
Hello. I'm writing about the things that Yapi Kredi Bank did wrong. The credit I used to buy a house with a mortgage has been paid off in full, so the file has been closed. But Yapi Kredi Bank told me in the wrong way that the mortgage lien will not be taken off because of other debts. It is against...
Hello there, Yapi Kredi Bank. Unbeknownst to me, on October 9, 2023, you deposited the proceeds from the sale of my investment lots into my account twice. I used the funds to pay off my debts. However, your actions, which resulted in a negative balance in my investment account and the blocking of my...
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