I hope we never face such a devastating disaster in our state and country again. Yapi Kredi initially assured us that during the earthquake months, they would postpone our debts without charging any interest. However, months later, I discovered that period interest had been added to my account. It's disheartening to see that Yapı Kredi is not acting in the best interest of its customers and is causing them distress. Additionally, without my knowledge, they changed the terms of my deferred Consumer Shopping loan and even sent me a legal warning message. To put it simply, they victimize you first and then fail to address your concerns. Weeks have passed, and they haven't responded to my issue. I can't fathom how their conscience allows this. I am seeking a refund of the 831 TL and 66 Kurus interest that was deducted from my account. It's only fair that Yapi Kredi rectifies this situation promptly.
As a Yapi Kredi Bank customer living in an earthquake zone, I have faced unfair interest deductions for two separate billing periods, despite the deferment of credit card debt payments in such zones. Frustrated by the lack of response from customer service representatives, I contacted the Banking Re...
Yap Kredi Bank's use of threatening language continues, leaving me to wonder when they'll learn the basics of customer courtesy. Yap Kredi slapped an astronomical interest rate on my loan after restructuring it. They moved my payment date to the 4th of the month, which conflicts with my salary depos...
As a survivor of the February 6 earthquake in Hatay, I've been working hard to rebuild my life in the aftermath of this disaster. In my time of need, I turned to Yapi Kredi Bank for assistance, specifically seeking a no-interest debt restructuring. I'd like to emphasize that I wasn't looking for deb...
Hello, I inadvertently extended the terms of the loans I obtained from Yapi Kredi Bank, leaving me unable to pay the interest payments. When I called the call center, they assured me that they would cancel it the next day. Even though I do not want the payment to be extended, the representative info...
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