I got a Xiaomi robot vacuum from Vatan Bilgisayar last year, but it's been giving me trouble, so I sent it in to be fixed. They cleaned it and sent it back to me, saying that the problem was fixed. But the problem kept happening, so I sent it back again. Now they say that the battery needs to be changed, which isn't covered by the warranty, and they want 1300 TL. How is it that a problem that wasn't there when I sent it in the first time has now shown up? You can't just make up reasons and refuse to admit that the product has a problem. This makes no sense. Why would there be a guarantee if it didn't cover things like this? I won't stop trying. Your computer support is ridiculous.
I bought a Xiaomi robot vacuum from Media Markt, but it broke down before the warranty period was over. After I sent it in to be fixed, the service center told me that the battery problem wasn't covered by the warranty and asked for 2,750₺. It was never made clear to me when I bought the vacuum that...
I bought the Xiaomi Mop Essential 2 in 1 robot vacuum from Vatan Bilgisayar in February 2022. At some point, the device stopped working properly, so I returned it to the same store. They told me that the device is covered by the importer's warranty and recommended leaving it for repairs. But then I ...
I snagged a Xiaomi robot vacuum on 12.12.2022, and wouldn't you know it, the thing couldn't map a room properly. Frustrated, I sent it off to the warranty service due to charging and sensor problems. Now, here's where it gets wild – the warranty folks said they'd only cover the motherboard replaceme...
On April 14, 2022, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from Vatan Bilgisayar. I had to send it in for warranty service due to issues such as map loss. To my surprise, they claimed that the device's radar and sensors had been damaged by impact and demanded around 3000 TL in repairs. In...
We bought the Xiaomi Vacuum Mop Pro 1 robot vacuum cleaner about a year and a half ago. I contacted the Ouno service center due to the rapid battery discharge. Despite having a warranty, they offered to replace the battery for ₺2700. They claimed that the reason was that the battery's service life h...
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