1

Xiaomi Robot Vacuum Warranty Declined and Unexpected Charges

Kübra
Kübra
Xiaomi
December 19, 2023 7:07 PM60

I snagged a Xiaomi robot vacuum on 12.12.2022, and wouldn't you know it, the thing couldn't map a room properly. Frustrated, I sent it off to the warranty service due to charging and sensor problems. Now, here's where it gets wild – the warranty folks said they'd only cover the motherboard replacement out of the trio of issues. For the charging and sensor glitches, they hit me with a whopping ₺3750 bill! when I suggested they just fix the motherboard under warranty and send the darn thing back, they hit me with a hard "no." Apparently, that's not a service they offer. It's either shell out ₺3750 to fix all the problems or get the product back as is, problems and all. Is this what warranty service has come to?

Comments

Similar Complaints

1

Xiaomi Mop Essential 2-in-1 Robot Vacuum Not Repaired Under Warranty

Sevim
Sevim
Xiaomi
November 21, 2023 5:39 PM11

I bought the Xiaomi Mop Essential 2 in 1 robot vacuum from Vatan Bilgisayar in February 2022. At some point, the device ...

1

Xiaomi Mi Robot 1C Vacuum Mop Components Warranty Exclusion

Hilal
Hilal
Xiaomi
December 15, 2023 6:46 PM57

I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November ...

Unexpected Battery Replacement Costs for Xiaomi Robot Vacuum

Aslı
Aslı
Xiaomi
October 13, 2023 11:09 PM42

I bought a Xiaomi robot vacuum from Media Markt, but it broke down before the warranty period was over. After I sent it ...

1

Xiaomi Robot Vacuum Mop Pro Quality Concerns and Warranty Woes

Ali
August 2, 2023 12:55 AM38

On April 14, 2022, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from Vatan Bilgisayar. I had to send it in for war...

Xiaomi Robot  Vacuum Mop Pro Quality Concerns and Warranty Woes
1

Xiaomi Vacuum Servicing Scam

Muhammed
Muhammed
Xiaomi
November 6, 2023 3:49 PM23

I sent my operational Xiaomi robot vacuum cleaner for servicing. It wasn't completing full cleaning and had trouble loca...