I snagged a Xiaomi robot vacuum on 12.12.2022, and wouldn't you know it, the thing couldn't map a room properly. Frustrated, I sent it off to the warranty service due to charging and sensor problems. Now, here's where it gets wild – the warranty folks said they'd only cover the motherboard replacement out of the trio of issues. For the charging and sensor glitches, they hit me with a whopping ₺3750 bill! when I suggested they just fix the motherboard under warranty and send the darn thing back, they hit me with a hard "no." Apparently, that's not a service they offer. It's either shell out ₺3750 to fix all the problems or get the product back as is, problems and all. Is this what warranty service has come to?
I bought the Xiaomi Mop Essential 2 in 1 robot vacuum from Vatan Bilgisayar in February 2022. At some point, the device stopped working properly, so I returned it to the same store. They told me that the device is covered by the importer's warranty and recommended leaving it for repairs. But then I ...
I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November 2, 2024, I sent the faulty device to Fix Center as a paid shipment. Despite the product being under warranty, they requested ₺3,500 for the repair, citing that some components were...
I bought a Xiaomi robot vacuum from Media Markt, but it broke down before the warranty period was over. After I sent it in to be fixed, the service center told me that the battery problem wasn't covered by the warranty and asked for 2,750₺. It was never made clear to me when I bought the vacuum that...
On April 14, 2022, I purchased the Xiaomi Vacuum Mop Pro robot vacuum from Vatan Bilgisayar. I had to send it in for warranty service due to issues such as map loss. To my surprise, they claimed that the device's radar and sensors had been damaged by impact and demanded around 3000 TL in repairs. In...
I sent my operational Xiaomi robot vacuum cleaner for servicing. It wasn't completing full cleaning and had trouble locating the charging station. The warranty-covered vacuum was quoted at 2300 TL, but they added extra costs, totaling 2800-2900 TL, without providing any valid reasons. It seems that ...
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