I'm absolutely infuriated with Watsons' consumer products! They sent me a faulty item that's clearly defective, and on top of that, instead of delivering the two items I ordered, they messed up and sent the wrong product! As if that's not enough, their customer service team is a total disaster when it comes to processing refunds. They demanded product photos via email, and even after I complied, they had the audacity to ask me to crop the images at 1:00 AM! Then, they had the nerve to claim the return is not possible today! It's as if they're trying to intimidate me and completely disregard my consumer rights! I won't stand for this treatment!
I'm so bummed out and ticked off about my recent order from Watsons, total letdown. To make matters worse, the stuff I bought never arrived and now I'm getting no help at all to get my money back. If this annoying situation isn't fixed today, I'll have to start legal stuff. I just can't understand ...
Watsons recently sent me the wrong product after I purchased Gillette Fusion5 5x replacement blades. Dealing with their customer service has been a nightmare - they appear to have no understanding of their own processes. The entire return and refund process has been a nightmare. They initially said ...
I'd like to tell you about a recent frustrating experience I had with Watsons. I ordered a perfume for women from their store, but they delivered a men's fragrance instead. I began the return process promptly a week ago, but I'm at a loss for words due to the lack of response via email or phone. My ...
Watsons sold me a Rexona deo. Its not working properly but they act like we stole the product. This is not acceptable they ask me to take a video send it open a request, they think im a co-worker of them? its not my job to do it. Change this product asap, It's clear that the product was manufactured...
I bought a product from Watsons. However, the product arrived broken. I called customer service and requested a replacement. However, they said that they could not exchange the product for online orders and that it should be returned. They are the ones who sent the product incorrectly and did not pr...
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