On October 17, 2023, I made a transaction on the MoonPay website to purchase Bitcoin worth $267. However, $300 was charged to my Yapı Kredi debit card. Even though the transaction appeared to be successful, when I attempted to make another transfer, my account was suddenly disabled.
I am trying to withdraw my $253 balance from my MoonPay account, but none of my bank accounts or cards are being accepted. I have tried cards from İş Bank, Ziraat Bank, Garanti Bank, QNB Finansbank, and Papara. Even though all of them are registered in my name, none of them work. When I start enteri...
On December 26, 2025, I initiated a withdrawal of $46,000 USD from my Kucoin.tr account to my bank account, which is registered in my name. Although the app shows that the transaction is “completed,” the money has not arrived in my bank account even after a long time. When I contacted the Kucoin.tr...
On January 24, 2025, at 18:53, I transferred ₺11,253.59 from my Kuveyt Türk BTC account to my BTC Türk account, yet as of 22:02, the funds have still not been credited to my balance. I contacted BTC Türk live support, and they kept insisting that the issue was on the bank's side. However, when I sp...
I recently transferred funds from my İşbank account to VakıfBank account, with the intention of trading on Bybit Exchange in TRY. The transfer was initiated on 21/02/2023 and I was informed by Bybit that it should be deposited within 3-5 business days. However, today is the third day and my funds ha...
BTC Türk is not returning my money. I want to withdraw the funds I deposited, but the transaction is stuck in processing. I need the money, and I can’t make any transactions. I can’t reach anyone for help, and I will be filing a complaint about this. I trusted BTC Türk because I believed it was reli...
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