I own a 2022 VW Tiguan Allspace Elegance and I have been having continuous problems with the multimedia system from the first day I bought the vehicle. The system frequently stops working, sometimes shuts down by itself and does not turn back on. This happens regularly, approximately three to four times every week, and it seriously affects my driving comfort and use of the car. For this issue, I repeatedly visited Doğuş Oto Esenyurt in Istanbul, Turkey. Despite my detailed explanations and the fact that the problem recurs so often, they keep telling me that there is no problem and send me away. A service record was opened in the past, but my last visit was about 13,000 km ago and the problem has continued since then in the same way. No repair or part replacement has been carried out on the multimedia system; I have only been told that everything is normal, even though it clearly is not. I am very tired of experiencing the same fault over and over again and not being taken seriously at the service. I request that the multimedia system problem in my VW Tiguan Allspace Elegance be definitively resolved, either by properly repairing it or by replacing the multimedia unit if necessary, so that I can use my vehicle safely and without interruption.
I bought a VW Taigo model (Style package) vehicle from your VW Tamaş (Turkey) dealer on 23.12.2022. The car has had problems with the multimedia system since the day I bought it. The wireless connection feature does not work, there are constant disconnections. The same problems continue when I conne...
I own a 2024 model Volkswagen Tiguan and have been dealing with persistent sensor errors that I later found out are known, chronic issues with this model. Multiple warning messages appeared on the dashboard, so I took the car to the authorized Volkswagen service center at Diyarbakır Dicle. It stayed...
Dear Hyundai Turkey Representative, I am the first and sole owner of a 2022 Hyundai Tucson. The multimedia system of my vehicle started experiencing freezing issues when it had only 3,000 to 5,000 kilometers on it—just 2 to 3 months after purchase. I have reported this issue multiple times and conta...
On December 11, 2023, I scheduled an appointment and left my car at Doğuş Oto, the authorized service for Volkswagen in Esenyurt. My complaint was about a strange noise when turning the steering wheel. They identified a problem with the left wheel axle head, suggesting a replacement would solve it. ...
In 2022, I purchased a Dacia Duster from Tepretoğulları Dealership. Three months after the purchase, the vehicle encountered a turbo issue, which was resolved with a replacement part. Fast forward to May 2024, and the multimedia system has malfunctioned at least 5-6 times since its purchase. Each ti...
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