Viagogo claimed my tickets were delivered, but I never received them; how can I track my tickets?

I purchased six tickets via Viagogo on 3 February for the India vs Pakistan T20 World Cup cricket match to be held on 15 February at the Premadasa Stadium in Colombo, Sri Lanka, and I paid a total of Rs. 199,053. Despite this significant amount and the importance of the match, my tickets have still ...

I purchased tickets for the André Rieu concert on 13 December through Viagogo, and a few days ago I received an email saying that I could download my tickets. However, for the last two days I have not been able to access the Viagogo website at all, so I cannot log in or download my tickets. The conc...

On November 19, I purchased tickets through the Viagogo website for Tarkan’s January 23 concert, paying a total of $378. The payment was successfully processed, and my order was confirmed under number 629489188. However, I have not received the tickets by email, nor can I currently access the Viagog...

I purchased a ticket through Viagogo for the T**** Ç**** show scheduled to take place at the Kocaeli Congress Center on December 14, 2025. I completed the transaction under the name A*** K****** on October 15, 2025, paying a total of $293 by credit card. However, I am currently unable to access the...

On November 24, 2025, at around 7:00 p.m., I purchased a concert ticket through Viagogo for the K**** A*** performance at Ankara Congressium. The total amount I paid was $107, and my order number is 629893550. However, despite the time that has passed, I still have not received my tickets in any for...

On October 25, I purchased a ticket for the Göksel concert through Viagogo (Order No: 627240741). I made the purchase about two weeks before the concert using my bank card, and I paid a significantly higher price than the regular ticket cost. In the Viagogo system, my order status constantly showed...

On July 15, 2025, I bought a digital ticket from Viagogo for the Imagine Dragons concert (Order No: 54 9****49**), paying 3,128 DKK (₺20,250.66). Everything seemed fine until the day of the concert — but the QR code for my ticket never arrived, meaning I couldn’t get into the venue at all. I tried ...

On October 4, 2025, I purchased three tickets for the Galatasaray–Beşiktaş match through Viagogo (Order No: 624808583, registered email: s******@hotmail.com). I paid a total of ₺75,000 for these tickets. However, only one of the tickets could be used — the other two were not delivered due to a Passo...

On August 9, I purchased a ticket through Viagogo for Blackpink’s concert in Barcelona, paying ₺10,000. However, even just one hour before the concert started, my ticket had still not been delivered. While waiting in front of the venue with great excitement and preparation, I was unable to enter bec...

On 22.08.2025, I purchased two tickets through Viagogo for the Coldplay concert at Wembley Stadium in England, paying a total of $904.60. At the time of purchase, the site clearly stated that tickets would be delivered no later than the day of the concert and that a refund was guaranteed if they wer...

Just had a terrible experience with Viagogo—DO NOT BUY! I had tickets for the Oasis concert today. I received the tickets on July 9 and contacted them right away, but I had already resold the tickets and couldn’t transfer them to the buyer. I spent four days calling them, and yesterday, the tickets ...

Two months ago, I purchased tickets from Viagogo for the Billie Eilish concert in Cologne. My cousin and I were beyond excited, and we made travel plans specifically for this event. But when we arrived at the venue, we were left standing outside—Viagogo never delivered the tickets. Up until the ver...

I bought tickets to the Al-Nassr game in Riyadh as a birthday present and also booked flight tickets from Istanbul. Later, I realized that the game date had been changed. I contacted Viagogo, and they assured me that it hadn’t. Even on 10.05.2025, they confirmed the original date. Today, I checked m...

I bought two tickets from Viagogo for the Galatasaray-Sivasspor match to be played on April 29th and May 3rd. After paying the ticket fee, I was informed that the ticket would be sent to me on the day of the match. There were 3 hours left for the match, no tickets, 2 hours left, none.. The match tim...

I’m absolutely furious with Viagogo and Event Tickets. On May 3rd, 2025 at 10:23 AM, I used my Mastercard to purchase two tickets—₺4,000 each—for the Jennifer Lopez concert. I expected a total charge of ₺8,000. Instead, I was shocked to see a withdrawal of ₺28,530.43 from my account! That’s more tha...

Viagogo completely ruined our week. I bought tickets for a match and waited for them to be uploaded, but they never were. When I contacted customer service, they told me they would upload the tickets on match day. Trusting them, we traveled 500 kilometers to the stadium—only to be left waiting outsi...

On April 12, 2025, I purchased a ticket on Viagogo.com for the UEFA Champions League quarterfinal match between Real Madrid and Arsenal, scheduled for April 16. Right after the purchase, I received a message saying that my ticket would be emailed three days before the game. But now, with the match j...

On March 30, I purchased two tickets from Viagogo.com for the Fenerbahçe–Galatasaray Turkish Cup quarter-final match scheduled for April 2. The next day, I received a message saying the tickets were being transferred to my Passo account. But the tickets were never delivered, and no solution was offe...

I purchased a ticket for the Beşiktaş vs. Galatasaray match through Viagogo, expecting a smooth experience. Instead, it turned into a nightmare. The day before the match, and all the way until just one hour before kickoff, I was in constant contact with their English live support chat, trying to acc...

I bought tickets from Viagogo for the Fenerbahçe–Samsunspor match, but the tickets never appeared in the system. I traveled from out of town specifically for this game and waited until the very last hour, hoping they would be delivered. They never were. I was left with no choice but to buy new tick...

Viagogo is nothing but disappointment and pain. Two days before the Ukraine vs. Belgium match, I bought tickets for myself and my son for €150. They promised the tickets would arrive on time, but they were scheduled to be delivered only at 17:45 on the day of the match. Until the last moment, I didn...

I purchased a ticket through Viagogo for the Galatasaray–Fenerbahçe match scheduled for April 2. It’s now been two weeks, and despite receiving multiple generic emails, I still haven’t received my ticket. I bought it hoping they would deliver on time, but as the match date arrived, nothing showed u...

Good evening. I purchased a ticket from Viagogo for the Beşiktaş–Galatasaray match, but the ticket never appeared in my account. They claimed it was delivered and told me to check with Passolig. I went there in person, only to be told that no ticket had been issued in my name. Viagogo insists they ...

I purchased a ticket for the BJK-Galatasaray match through Viagogo, but the ticket never arrived—and at this point, I’m certain it never will. I waited and waited, hoping the issue would be resolved, but now it’s clear I’ve been scammed. To make things worse, Viagogo doesn’t offer a proper refund p...