I purchased tickets for the André Rieu concert on 13 December through Viagogo, and a few days ago I received an email saying that I could download my tickets. However, for the last two days I have not been able to access the Viagogo website at all, so I cannot log in or download my tickets. The concert is in 5 days, and I have already bought plane tickets and made hotel reservations for this event, so the situation is extremely stressful and urgent for me. I also tried to find a phone number or email address to contact Viagogo customer service, but since I cannot get into the website, I have not been able to reach any responsible person or support. I urgently request that my tickets be sent to me immediately in a way that I can access them without needing to log in to the website, or that you provide a fast and effective support contact so that access to my tickets can be resolved right away. Otherwise, I risk losing both the concert and the travel and hotel expenses I have already paid.
I purchased tickets through Viagogo for the André Rieu concert taking place in Maastricht, Netherlands on December 13, 2025, paying a total of €325.36...
On November 19, I purchased tickets through the Viagogo website for Tarkan’s January 23 concert, paying a total of $378. The payment was successfully processed, and my order was confirmed under number 629489188. However, I have not received the tickets by email, nor can I currently access the Viagog...
On November 24, 2025, at around 7:00 p.m., I purchased a concert ticket through Viagogo for the K**** A*** performance at Ankara Congressium. The total amount I paid was $107, and my order number is 629893550. However, despite the time that has passed, I still have not received my tickets in any for...
I purchased a ticket through Viagogo for the T**** Ç**** show scheduled to take place at the Kocaeli Congress Center on December 14, 2025. I completed the transaction under the name A*** K****** on October 15, 2025, paying a total of $293 by credit card. However, I am currently unable to access the...
I purchased tickets through Viagogo, but they were never delivered, leaving us unable to enter the match we had planned to attend. To make matters worse, Viagogo, not being Turkey-based, provides no accessible support through phone or email. Our money is wasted, and we are left without any means to ...
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