I purchased a ticket through Viagogo for the T**** Ç**** show scheduled to take place at the Kocaeli Congress Center on December 14, 2025. I completed the transaction under the name A*** K****** on October 15, 2025, paying a total of $293 by credit card.
However, I am currently unable to access the Viagogo website, and because of this, I cannot view the tickets I purchased in any way. Since I cannot access the site, I also cannot contact the company, leaving me at risk of receiving no service at all despite paying a significant amount.
I request that Viagogo make my purchased tickets accessible and usable again, or—if this is not possible—that the amount I paid be refunded to me in full. I also ask that the website access issue and communication problems be resolved as quickly as possible.
On November 24, 2025, at around 7:00 p.m., I purchased a concert ticket through Viagogo for the K**** A*** performance at Ankara Congressium. The total amount I paid was $107, and my order number is 629893550. However, despite the time that has passed, I still have not received my tickets in any for...
I purchased a ticket through Viagogo for the Yıldız Tilbe concert scheduled to take place on July 18, 2025, at Bodrum Antique Theater. The event was canceled because the government banned all such events, meaning the cancellation had nothing to do with me. Despite this, I still have not received a r...
On November 19, I purchased tickets through the Viagogo website for Tarkan’s January 23 concert, paying a total of $378. The payment was successfully processed, and my order was confirmed under number 629489188. However, I have not received the tickets by email, nor can I currently access the Viagog...
On February 12, 2025, I purchased three tickets for the Fenerbahçe vs. Kasımpaşa match from Viagogo, paying ₺4,500 in total. However, the tickets were never sent to me, and as a result, I couldn’t attend the match. After realizing I wouldn’t receive the tickets, I immediately requested a refund, bu...
On 28.08.2025, I purchased 4 tickets through Viagogo for the B***** concert at Vadi İstanbul. I paid more than ₺14,000 in total, and my transaction number is 622027904. However, the tickets never arrived. When I went to the venue on the day of the event, I was informed at the box office that tickets...
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