On March 30, I purchased two tickets from Viagogo.com for the Fenerbahçe–Galatasaray Turkish Cup quarter-final match scheduled for April 2. The next day, I received a message saying the tickets were being transferred to my Passo account. But the tickets were never delivered, and no solution was offered by Viagogo.
Since their message said the tickets would arrive by the afternoon of the match day, I traveled from Ankara to Istanbul with my 10-year-old son—only to find out there were no tickets. At the last minute, I had to buy new ones from a different platform just so we could attend the match.
Now it's been three days, and I still haven’t received a refund for the undelivered tickets. This experience caused unnecessary stress, extra costs, and deep disappointment.
I purchased three tickets from Viagogo for today’s Galatasaray vs. Fenerbahçe match. The site claimed that the tickets would be uploaded to my Passo account, but they never appeared. Despite paying the full amount, we were unable to enter the stadium. This is completely unacceptable! We trusted Via...
I purchased two tickets for the Galatasaray vs. Beşiktaş match from Viagogo for me and my son. I was told the tickets would be loaded onto the Passolig system, but no tickets were ever delivered. I had no choice but to buy new tickets directly through Passolig at the last minute. Viagogo took my mo...
I purchased a ticket through Viagogo for the Galatasaray–Fenerbahçe match scheduled for April 2. It’s now been two weeks, and despite receiving multiple generic emails, I still haven’t received my ticket. I bought it hoping they would deliver on time, but as the match date arrived, nothing showed u...
I bought two tickets from Viagogo for the Galatasaray-Sivasspor match to be played on April 29th and May 3rd. After paying the ticket fee, I was informed that the ticket would be sent to me on the day of the match. There were 3 hours left for the match, no tickets, 2 hours left, none.. The match tim...
Yesterday, I bought two tickets from Viagogo for the Fenerbahçe–Galatasaray match, but I wasn’t able to enter the stadium with them. Despite being promised multiple times that there would be no issues, I was left outside the venue, completely let down and humiliated. I have all the chat transcripts...
Comments