I am still waiting for a large refund after the cancellation of our optional international ticket sales, which has been pending since August 2024. Despite my daily follow-up emails asking why the refund hasn’t been processed, I’ve been given a range of excuses, including claims that they need to contact the company or that we had supposedly rejected the refund request. None of this is true, and I still haven't received my money. Yesterday, I followed up again, and today I received an email saying my request had been rejected once more. This is incredibly frustrating, especially since the cancellation was confirmed on August 12th, and I received both a mobile notification and an email promising the refund would be processed within 10 days.
Now, it feels like they are deliberately stalling. I’ve made it clear that if they don’t pay the refund soon, I will pursue the matter legally, with interest. The cancellation and refund process seems misleading, with larger deductions than expected and, worse yet, no payment at all! I will use every bit of the money to pay a lawyer rather than let them keep it. Don’t fall for this cancellation/refund trick—be prepared for unexpected deductions and endless delays!
I purchased international tickets from Turna.com with an expensive cancellation and refund option, expecting a hassle-free process if I needed to cancel. Despite canceling our tickets in early August 2024, I have yet to receive my refund. I’ve sent multiple emails, only to be met with various excuse...
On July 8, 2025, I purchased a flight ticket through the MyTrip mobile app. The payment was successfully processed and deducted from my account, yet my booking was never confirmed. When I contacted customer service, I was told that they supposedly “didn’t receive the payment” and that the reservatio...
I canceled the flight ticket that I bought on October 7, 2024, and went through with the cancellation on October 9, 2024, fully understanding the fare cancellation rules. I was told that the refund would be done in 2-7 business days, but it hasn’t returned yet like they said. I waited a bit and then...
On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During the cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou...
I purchased a flight ticket from Booking.com on March 26, 2025, for a flight scheduled for March 28, 2025. Although my payment was successfully processed and the amount has already been deducted from my account, I still haven't received my flight ticket or any confirmation details. All I see on the ...
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