I canceled the flight ticket that I bought on October 7, 2024, and went through with the cancellation on October 9, 2024, fully understanding the fare cancellation rules. I was told that the refund would be done in 2-7 business days, but it hasn’t returned yet like they said. I waited a bit and then contacted customer service, and they told me to fill out a feedback form. I’ve done this, but I still haven’t heard back or received any updates. It’s been 16 days now, and I still haven’t received my refund. This hold-up is really worrying me, and I just want to get the money I'm supposed to receive as per our agreement.
I canceled one of the two tickets I purchased from Ajet for a flight on November 10, 2024. Despite requesting the refund on August 25, they still haven’t returned my money, nor have they even apologized for the mistake. I have followed up multiple times, but they continue to ignore my issue and leav...
Hello, the ticket I purchased from Ajet on January 16, 2025, was canceled and refunded without my knowledge. I contacted the call center regarding this issue, but they were of no help. I was told to fill out a feedback form through the website. The response I received to the feedback form was as fol...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
I booked return ticket through AJet from Bahrain to Istanbul flights 14/08/2025 & 21/08/2025. Bahrain - Istanbul flight got canceled. I had to cancel ...
In March, I booked a flight for September 16, 2024, with a departure time of 05:50 from Samsun to Antalya via Ankara using the Turkish Airlines app. This date is crucial because it's also the check-in date for a hotel I had already paid for. Later on, when Anadolu Jet transitioned to Ajet, our ticke...
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