On 04/11/2023, we had a scheduled flight with Turkish Airlines from Ankara to Dubai at 23:55 on Saturday. However, without our consent or request, Turkish Airlines unilaterally canceled our flight without informing us. We only found out by chance. We had hotel reservations and preparations for this trip. We were inconvenienced, and customer service said they would respond within two business days, but six days have passed without any update or information. Despite calling every day, they do not assist us or provide any information. The lack of attention from customer service has been very frustrating. Even intercity bus companies are more reliable than this.
On 29/12/2023, I booked a flight with Turkish Airlines. I entered the date as 29/12/2023 and chose the last flight at 00:15. However, I later discovered that my flight was actually scheduled for the previous night. As you can imagine, arranging transportation with the airline was difficult and there...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
Three friends and I planned a two-night, three-day trip to Mardin and purchased our round-trip tickets months in advance. However, just one day before our departure, we were informed of a change due to operational reasons for flight TK2677 on 11.12.2023, originally scheduled for Mardin 17:50 - Istan...
As a loyal customer of Turkish Airlines, known as a world leader, I encountered an issue with my flight ticket. I originally booked a flight from Şırnak to Istanbul for 20.12.2023 at 15:20 but later changed it to 21.12.2023 at 10:40 to fit my schedule. However, on 19.12.2023, when I checked my ticke...
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