Today, with two Turkish Airlines tickets for our work-related trip, we arrived at the airport early in the morning, planning to travel at 9:15 AM in our private car. However, our flight got canceled, redirecting us to the next morning's flight, causing both financial loss and significant time waste. When I tried to leave feedback on the Turkish Airlines website, I received a 'We're unable to process your request at the moment' response. When I called customer service, I was told, 'Our systems are currently closed.' Flight canceled and zero customer assistance—it's an appalling experience. As a result of this ordeal, I vow to never purchase tickets from Anadolu Jet or Turkish Airlines again. The thought of experiencing today's time and financial loss again while heading to tomorrow's flight disturbs me. I can't fathom how Turkish Airlines has the right to handle this situation so carelessly.
Hello, I recently learned that the ticket I purchased for April 9th from Sabiha Gokcen to Adana with Anadolu Jet has been canceled today. Currently, I am unable to make any changes to the ticket. Since I bought it through Turkish Airlines, I contacted their customer service, but they only created a...
In December, I purchased a ticket from Turkish Airlines, and there was a schedule change. Since I had a ticket with insurance, I was entitled to a change or refund. When I tried to change the ticket to a new time that suited me, I was told there were no available tickets. Apparently, because Turkish...
Today, we embarked on a journey with Turkish Airlines, transferring from Antalya to Samsun via Istanbul. Turkish Airlines left us in a lurch and turned our day into a disaster. They arbitrarily canceled my connecting flight and rescheduled it for the next morning. My wife and I went through quite an...
I purchased a flight ticket with the number TK/WJIBZC from Turkish Airlines for my mother and siblings. The flight was scheduled for 8:30, and we arrived at 7:35. They told us we were 5 minutes late, the plane doors were closed, and our ticket was canceled without a refund. We were told there was no...
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
Comments