In December, I purchased a ticket from Turkish Airlines, and there was a schedule change. Since I had a ticket with insurance, I was entitled to a change or refund. When I tried to change the ticket to a new time that suited me, I was told there were no available tickets. Apparently, because Turkish Airlines flights were transferred to AnadoluJet, the system didn't show availability for changes. However, tickets were visible when attempting to purchase from scratch. I decided to cancel and rebook, but encountered issues during the cancellation process, and the problem wasn't resolved for nearly a month. Since the card I used to purchase the ticket was closed for security reasons, I requested the refund to be transferred to another card. I created a feedback record for this, but they closed my feedback file without resolving my issue. As a result, I am left in a difficult situation and, despite contacting many places, I can't find anyone to address my problem.
I purchased an Anadolu Jet flight through the Turkish Airlines application. Later, I canceled my ticket to buy another one and agreed to have the cancellation fee transferred to my TK wallet instead of my credit card, as I intended to purchase another ticket. However, as of April, I learned that Ana...
I purchased a ticket from Anadolu Jet, in cooperation with Turkish Airlines, for the Antalya-Istanbul flight on February 27. Due to a technical issue with the plane, my ticket was canceled. Since there were no other Anadolu Jet flights available that day, I had to buy a ticket from another airline b...
Hello, I recently learned that the ticket I purchased for April 9th from Sabiha Gokcen to Adana with Anadolu Jet has been canceled today. Currently, I am unable to make any changes to the ticket. Since I bought it through Turkish Airlines, I contacted their customer service, but they only created a...
Today, with two Turkish Airlines tickets for our work-related trip, we arrived at the airport early in the morning, planning to travel at 9:15 AM in our private car. However, our flight got canceled, redirecting us to the next morning's flight, causing both financial loss and significant time waste....
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
Comments