Turkish Airlines Flight Cancellation Inconvenience
On 03/05/2024, Turkish Airlines flight TK2751, scheduled to depart from Van Ferit Melen Airport at 18:20 and arrive at Istanbul Airport, was canceled half an hour before departure due to adverse weather conditions. We were offered options for flight change or cancellation. During my conversation with customer service, I was informed that there were no flights available on the next day, 04/05/2024, and that I could change my flight to 05/05/2024. I made the change to the flight on 05/05/2024. Later, on 04/05/2024, I noticed that there were flights available. Despite requesting to move our flight earlier during another conversation with Turkish Airlines customer service, we were told that the inconvenience was entirely due to Turkish Airlines. However, we received a negative response and were informed via email that we could change the flight by paying the price difference. Although the inconvenience was entirely caused by Turkish Airlines, we experienced nearly a 50-hour disruption in our schedule and suffered an irreparable inconvenience. Additionally, it is clear that we were given limited and full flight options, leaving us with little choice. To address this inconvenience, I request a refund for the flight I took on 05/05/2024 and a complimentary flight within 2024 from Turkish Airlines. Otherwise, I will initiate legal proceedings to address my inconvenience.
Due to the constant cancellations of flights between Yuksekova Airport and Istanbul Airport, I changed my flight on 11/02/2024 from Van Ferit Melen Airport to Istanbul Airport for free. Despite experiencing inconvenience for reasons beyond my control, I have been waiting for days to be reimbursed fo...
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Issue with Turkish Airlines Dear officials, I would like to point out that the flight ticket sold to me was changed without any weather conditions. They make a plan and offer a suggestion. Like other passengers, I assumed that my flight, originally scheduled for 23:45, was moved to 00:10, thinking t...
Turkish Airlines informed me of an operational change for flight TK2677 on 11.12.2023, originally scheduled from Mardin at 17:50 to Istanbul at 20:05. This notification was given the day before my outbound flight on 09.12.2023, stating that the return flight had been rescheduled to 10:15/12:30 on th...
As a loyal customer of Turkish Airlines, known as a world leader, I encountered an issue with my flight ticket. I originally booked a flight from Şırnak to Istanbul for 20.12.2023 at 15:20 but later changed it to 21.12.2023 at 10:40 to fit my schedule. However, on 19.12.2023, when I checked my ticke...
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