On my return flight from Cyprus to Istanbul with Turkish Airlines, my baggage was supposed to be delivered to Istanbul Airport but was instead sent to Sabiha Gokcen Airport. I was told that it would be delivered to my home by 1 PM, but it still hadn't arrived by 2 AM, and no information was provided. I called the lost baggage department multiple times and was repeatedly told that it would arrive soon. Additionally, our flights were changed three times, causing us inconvenience and leading to an extra day's hotel charge. We were also redirected to Istanbul Airport while our flights were initially scheduled from Sabiha Gokcen, resulting in an additional payment for the Havaist bus. Who is going to compensate me for these losses? We paid money only to be disappointed. Turkish Airlines, you have let us down greatly. You cannot treat people this way. It's a shame for such a big company.
Today at 18:45, I took a flight from Istanbul Airport to Nevsehir. Despite seeing my luggage being sent to the baggage hold, it was nowhere to be found when I arrived at the destination airport. I went to the lost and found department, but they couldn't provide any information as it was under Turkis...
Today, I arrived in Istanbul on Turkish Airlines flight TK2265 from Edremit at 10:30. The plane landed at Istanbul Airport at 11:20 but spent half an ...
On September 1, my luggage was lost on a flight from Istanbul to Mardin at 11:30 a.m. Even worse, the time of the flight back on September 8th was changed. Even though I had already agreed to this change, the lost luggage messed up my plans. I tried to change my flight, but I didn't hear anything ba...
On September 18, I took the 21:00 flight from Ercan to Istanbul. We took off from Ercan at 21:30 and landed at Sabiha Gokcen at 23:00. After the bus transporting us from the apron to the terminal filled up, it stopped a few meters later, reopened its doors, and started waiting. Without any explanati...
I am extremely disappointed with Turkish Airlines. On Monday, July 8th, we set out from Elazig to Bodrum with a layover in Istanbul. We planned a 3-day vacation. Unfortunately, due to the layover in Istanbul, we couldn't receive our luggage. We were a group of 5, including two children, and our lugg...
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