Turkish Airlines Damaged My Luggage and Didn't Respond the Report

On April 15, 2024, after my flight from Agri to Istanbul with Turkish Airlines, I discovered that the wheel of my luggage was broken when I retrieved it. I immediately reported this to the Turkish Airlines baggage services at the airport. Since I had a lot of luggage and a long journey ahead, I expe...

On September 22, 2023, I reported my damaged baggage at Istanbul Airport. I later sent the report along with the required documents to Turkish Airlines via their website. On October 4, 2023, the report was forwarded to the compensation department. Despite being promised a response within 21 business...

On April 21, 2024, during my Istanbul-Elazig flight, Turkish Airlines damaged two of my suitcases. I received a new suitcase at the airport for one of them, but the other large soft-surface suitcase was torn. Since then, they have not provided any solution. I do not want to use a torn suitcase in pu...

My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, and the following day, I filled out Turkish Airlines' online baggage irregularity form. They eventually asked for the baggage receipt, but I explained that there was none because I ...