I am at Istanbul Airport with Turkish Airlines. Our flight, which was supposed to depart at 7:40, has been canceled. We found out about the cancellation while waiting in line to check in our baggage. They told us to 'come back in an hour.' We asked again before the hour was up; it's early morning and having a child with me makes the situation more difficult. They said, 'Go upstairs, food will be provided,' but I had to find the person giving this information myself. We went upstairs; with luggage and a child, it was chaotic. Not even water was provided, and there was no voucher or clear information. The experience shows a significant lack of consideration for human values. During this process, we were not informed via email or message. This situation is unacceptable for Istanbul Airport.
I'm in a complete mess because Turkish Airlines canceled my connecting flight. Istanbul is a total mess right now, and I couldn't even get my luggage back. When I asked the locals, they all said their flights got canceled, and nobody was telling us what we should do. It's a really bad situation, and...
Our THY flight TK004 from New York to Istanbul on November 15 at 12:50 was canceled after waiting for 7 hours at the airport. After waiting for 7 hours with our 5-year-old child, we were made to wait at least 2 more hours in line while they tried to arrange a hotel. The hotel was quite old and in po...
I am quite dissatisfied with my recent experience on Turkish Airlines. I checked two luggage at Istanbul Airport for my flight to Dalaman, but only one suitcase arrived. The personnel was unable to explain why my second suitcase was missing and informed me that it would be sent on the next evening f...
For the October 2nd TK2410 08:30 Antalya flight: - At 04:35, a message was received stating that due to force majeure/operational reasons, the flight would be delayed by 1 hour. - At 08:35, another message was received stating that the departure time was rescheduled to 10:30. - At 10:10, a ...
Our 9:50 AM flight from Antalya to Ankara was canceled due to a technical issue on the plane. After waiting for an hour inside the aircraft, we were asked to disembark, and now it’s 12:00 PM, and we are still waiting at the airport. An announcement was made for beverage service, and people lined up ...
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