On June 13, 2023, I flew from Amsterdam Schiphol Airport to Istanbul Airport with Turkish Airlines. The flight itself was very good, but my luggage did not arrive at the designated baggage carousel. When I went to the Turkish Airlines baggage claim office, they told me to check again. Later, it was discovered that my luggage was left behind at Amsterdam Airport and was not shipped. Despite informing them that my luggage contained perishable items and had a good lock, my lock was broken, my luggage was damaged, and Turkish Airlines did not even send my luggage. (My luggage was shipped to my home 48 hours later by KLM Airlines.) Although Turkish Airlines is the only company we trust in Turkey, I was deeply disappointed. I expected you to deliver my luggage and send an apology message.
On September 22, 2023, I reported my damaged baggage at Istanbul Airport. I later sent the report along with the required documents to Turkish Airlines via their website. On October 4, 2023, the report was forwarded to the compensation department. Despite being promised a response within 21 business...
On the TK 2444 flight from Istanbul Airport to Antalya Airport, Turkish Airlines lost my luggage. When I approached the lost and found office, they informed me that my luggage would be sent on a flight arriving at Antalya Airport at 17:00. Although they mentioned they could send my luggage to my hom...
On November 10, 2023, I flew from Istanbul Airport to Zonguldak. My baggage was left in Istanbul. They told me there was a flight two days later. On November 12, they said my baggage had arrived, but it still hasn't reached me. They promised to deliver it on November 13. Later, they claimed the serv...
My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, and the following day, I filled out Turkish Airlines' online baggage irregularity form. They eventually asked for the baggage receipt, but I explained that there was none because I ...
On October 18, 2023, during my Istanbul-Izmir flight with Turkish Airlines, my luggage was damaged. I reported the baggage issue to Turkish Airlines a...
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