On 22-02-2024, I had a connecting flight from Antalya to Istanbul at 19:30, and then from Istanbul to Ercan at 22:05. However, my first flight was delayed without any reason given, causing me to miss my connecting flight. My ticket was changed, and instead of flying to Ercan at 22:05, I had to fly at 01:45. I had previously arranged for a vehicle to pick me up upon arrival, but due to this change, I had to cancel it and wait an additional 3 hours and 30 minutes at the airport. Your company does not mention any compensation for the inconvenience caused. When I contacted customer service for food, drink, or transportation upon arrival, the airport staff replied, 'We do not handle this issue, you can file a complaint.' As a customer-focused company, this situation is unacceptable.
On 12.05.2024, my flight TK967 from Ercan Airport to Istanbul Airport was originally scheduled for 18:55. It was first delayed by 1 hour and 55 minutes to 20:50, and then delayed again to 21:50. As seen in the attached video, at 21:56 (bottom right corner of the screen), boarding had still not co...
My flight on 26/10/2023 with a connection in Istanbul was ruined because of you. The TK2539 THY flight from Rize Artvin Airport was delayed by 50 minutes. When I landed in Istanbul, my connecting flight TK2242 to Şanlıurfa was delayed by 1 hour and 20 minutes. The flight, which was supposed to depar...
On 01.10.2023, my flight from Istanbul to Adana scheduled at 16:50 was delayed to 17:30. The plane arrived, and we were told to wait a bit. We waited at the gate, but then the flight was delayed to 17:45. We continued to wait because no clear information was given, and we couldn't leave the gate for...
I would like to share the issues I experienced on 20.06.2023 with my connecting flights from Istanbul to Ankara and Ankara to Diyarbakir. Due to a delay in the flight, I was informed that I would not be able to catch my connecting flight from Ankara to Diyarbakir, and thus, I could not complete my j...
As a loyal customer of Turkish Airlines, known as a world leader, I encountered an issue with my flight ticket. I originally booked a flight from Şırnak to Istanbul for 20.12.2023 at 15:20 but later changed it to 21.12.2023 at 10:40 to fit my schedule. However, on 19.12.2023, when I checked my ticke...
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