I booked my stay in Istanbul through Trip.com, a company based in Singapore, but unfortunately, I wasn't able to get an invoice from the hotel. Even though I tried, the hotel couldn't provide one either. It's quite frustrating that Trip.com doesn't provide support in Turkish. You're required to communicate in English, which can be a hassle. It appears that they are conducting business on a global scale, but with the mindset of a small neighborhood market.
I rented an apartment through Airbnb for a 2-month stay in Istanbul, Turkey, and I've encountered several problems with the property that urgently require attention. Unfortunately, the host has been completely unhelpful, and I’ve had to reach out to Airbnb for assistance. However, despite being in T...
I made a hotel reservation through Hotels.com, but I’ve been unable to get a valid invoice for my payment. The document they sent me under the name of an "invoice" has no legal validity and is not acceptable for official or business use. To make matters worse, I can't reach anyone who speaks Turkis...
I recently experienced a series of frustrating issues with Hotels.com that left me feeling disappointed and confused. It all began when I made a one-day, one-room reservation for a hotel in central Antalya. While attempting to switch to a different hotel, I accidentally cancelled my reservation. Thi...
I booked a hotel through Agoda, but the special conditions for the room were written only in English, which I didn’t notice. As a result, I couldn’t meet the hotel’s requirements, and they requested a refund on my behalf. However, since the non-refundable option was selected, I lost my money over an...
I recently had an unpleasant encounter with the Agoda's Turkey branch, as they did not even provide a phone number. I soon discovered a phone number from the facility, but there was no chance to speak with anyone in Turkish, requiring me to resolve my issue in English. While I did my best, I failed ...
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