I hold a debit account with Stride, and on March 6, I noticed a pending debit of $4.99 that I did not knowingly authoriz...e. I do not recognize this transaction, and I am concerned that my account is being charged in error or without my clear consent. When I contacted customer service, I was informed
In March 2025, I established my company, ALL Commerce LLC, using the Stripe Atlas + Stripe program. The company was offi...cially registered, I received my EIN, and my Stripe account was successfully activated. I did not process a single transaction—just logged in recently to check payment options—and
I work with an online language course platform that processes payments through Stripe. A payment marked as "completed" i...n the system has still not been deposited into my bank account, even after nearly a month. I contacted Stripe support, and they asked me to provide my transaction history. Despite
I am dissatisfied with Stripe for failing to process my refund within the legal timeframe. On December 2, I placed an or...der with a company using Stripe’s payment system and later canceled it. Shortly after, I received an email confirming that the refund had been processed. However, 19 days have pas
I accidentally purchased a membership on a site that uses Stripe.com as its payment gateway. I have emailed the site own...er multiple times requesting a refund, but I haven’t received any response. There’s no information on the site regarding refund policies, leaving me with no clear way to resolve th
I’m supposed to receive payments from subscription gifts on the Kick app through Stripe. While Stripe shows that the pay...ment was processed on 30.09.2024, 12 days have passed, and there’s still no transfer to my bank account. When I contacted my bank, they said I need to reach out to Stripe. I need t
There seems to be a bit of a mix-up with Stripe and my new business account. Back in March, started using Stripe to proc...ess payments, and everything seemed fine. My first client sent a $500 payment, but Stripe took a chunk out for fees, leaving $490 that should have gone to my account, yet it didn’t
Back in April, they shut down my account, saying it was "high risk." They promised to refund all my customers within a f...ew days, but here we are almost two month later, and my clients are still waiting for their money! I've been emailing Stripe support like crazy, the last email they sent basically
Your treatment of my money has been absolutely terrible!!! I can tell you from personal experience that you guys are not...orious for hoarding people's funds. I understand that there is a procedure, but please, it is taking an eternity and I still haven't received any clear responses. How do you handle
A big chunk of my money seems to have gone to the wrong account, bothering but I can't figure it out with you guys. You ...keep saying that the numbers I entered were wrong, but I'm sure I did everything right, to you I'm the only one to blame. When I called your support team the first time, they said
"Thank you very much for your support during this problem."