I purchased an international flight ticket from Trip.com for ₺16,000, and I’m shocked that they refuse to issue an official invoice. All I received was a basic receipt, which isn’t a legally valid document. Because of this, I can’t deduct the cost from taxes or use it for any official reimbursement purposes—which is completely unacceptable for a transaction of this size.
Worse yet, trying to contact Trip.com is a nightmare. There’s no customer service number, no email, no live support—just a useless FAQ section. This level of customer service is unacceptable from a global travel platform handling large sums of money.
Trip.com, I demand an official, tax-compliant invoice for my ₺16,000 payment. You are legally and ethically obligated to provide proper documentation for high-value purchases like this. Ignoring your customers and withholding official receipts is a serious breach of trust. I expect this issue to be resolved immediately.
I made a hotel reservation through Trip.com, paying ₺17,416 in total. After canceling the booking, I received only ₺17,050 back as a refund—already ₺366 short for no clear reason. But that wasn’t the end of it. Shortly after, I noticed that another charge of ₺18,160 was withdrawn from my account. W...
Trip.com withdrew money from my card without my consent, and I can’t reach a single person to explain what’s going on. There’s no proper customer service, no one to speak with, and absolutely no accountability for the unauthorized charge. When I contacted my bank, they told me that Trip.com’s weak ...
I purchased round-trip flight tickets from Istanbul to Bali via Trip.com, where the total price was clearly listed as ₺128,410 on the website. I also received a bank SMS confirmation for this exact amount, and I approved the payment accordingly. However, once the ticket was finalized and issued, I ...
On July 23, 2025, I purchased a ticket through Trip.com for Ajet flight number 32fdhs. I paid the full amount of ₺2,871.69 for my flight scheduled on August 7, but I never received a valid e-ticket or receipt. Since the flight receipt didn’t include a tax identification number, the document was not ...
I purchased a flight ticket through Trip.com, only to find out that the ticket is fake! The airline has no record of my booking, meaning I have no actual reservation despite paying for it. I have reached out to Trip.com multiple times via email, yet no one is responding. I have no idea if I will ev...
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