TP-Link has become a low-profile company in Turkey. Getting support for products takes too much time, and the quality of products has decreased. I have paid for a one-year cloud plan, but it is not saving the videos to the cloud. The call center is not able to help; they are technically weak. They have asked me to write an email to [email protected]. I don't have too much time to write emails for a new product that I have purchased today. The Tapo 320WS Camera - really an unhappy purchase for me.
With the expectation of getting it fixed, I sent my faulty TP-Link Tapo C320WS IP camera to the TP-Link service center on 19.01.2024. I received a text message from TP-Link stating that they would provide a replacement for the issue that was identified. Unfortunately, the service team determined tha...
I bought a Xiaomi Camera 360, and after using it for about a month, it stopped working properly. So, I contacted Xiaomi Turkey, and they told me to send the product to the closest service center. The service center told me they couldn't fix it and would give me a replacement. But because the custome...
reached out to customer support, inquiring about a product; there was no welcome, no courtesy, nothing.... there was absolutely no information. saved the details for future reference. It's truly disappointing. The state of the brand and its distributor in Turkey is lamentable and pitiful. This lack ...
This morning at 10:13, I tried to contact Turkcell customer service. I waited on the line for 15 minutes, but I still couldn’t reach anyone—it felt like I was completely ignored. It's truly disappointing that a company I've consistently supported is so unresponsive when I actually need assistance. W...
I have been a Turkcell Superbox subscriber for 30 days, and I honestly don't think there's a worse service in Turkey for the price paid. The unhelpful attitude of the customer service representatives only confirms how poor the service quality is. While they claim that the Superbox delivers the promi...
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