I have been using the same internet service and TP-Link modem (EX20v AX1800) for exactly 2 years, and the experience has been frustrating. Within the first year, the modem crashed as a Wi-Fi device, which I temporarily fixed by using an access point. However, the issues continue with frequent interruptions, reduced speed, and difficulties opening a port or accessing my network remotely. I recently tried to address these problems by searching for a firmware update, hoping it might help, but I found something much worse. It turns out that this EX20v AX1800 modem, which has been discontinued, has a faulty firmware with a high-risk security vulnerability called "Operating System Command Injection." This vulnerability allows unauthorized access to any connected computer. All of my data is stored on my computer, and this oversight could lead to serious consequences. If my data is compromised, who will be held accountable? This situation is truly unacceptable. TP-Link should at least release a firmware update to address this serious security issue.
I am using TP-Link Wi-Fi at home, and I haven’t had internet for 5 days now. I’ve been trying to reach customer service for days, but no one is answering the phones. It's quite frustrating to be without service for such a long time. I don't understand how a large company like yours can be so unrespo...
The TP-Link Archer VR300 modem, which we bought brand new to renew the modem of our 10-year-old modem, has been constantly disconnecting since the day we bought it, the DSL light goes out, it comes back after a while, we try it many times, it works fine on the old modem, TP-Link Archer VR300 modem i...
I use the Superonline fiber internet service and have been facing connection issues for a long time. I have encountered the same problem multiple times before; although the modem was replaced, they installed the same model again, and the issue persisted. The connection problems occur randomly, and m...
I purchased a TP-Link TL-WPA4220KIT AV600 300 Mbps 2.4 GHz Powerline Kit 2-Pack from Amazon on July 24, 2021. I had no idea what was in store for me. After a while, I noticed significant slowdowns and frequent device disconnections. I tried several times to contact TP-Link Customer Service, only to ...
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