Mehmet

"I was contacted again by TP-Link by phone. I was kindly and sincerely informed that a direct replacement could not be made because they did not have the device in stock. It was conveyed that a refund could only be made based on the invoice amount. Frankly, they managed the entire process so quickly, professionally, and well that even though the direct replacement solution I wanted was not possible, they restored my trust in the brand. I am sending the device back with regret. However, I thank them again for their professional approach."