I made a purchase from the Temu international site. After the total amount was determined, an additional 175.14₺ was deducted from my account. Additionally, I confirmed one order, but my account shows two orders. I did not approve the second order. I had added four items to my cart, and their cost was also charged to my bank (credit card) account. Furthermore, even though the total of the two orders is 4579.14₺, 4768.10₺ was deducted from my account. I request a refund of the 174.96₺ that was overcharged.
I made a purchase on the Temu website, with my order totaling ₺1,377. However, I was charged twice, with two separate charges of ₺1,467 and ₺339 on my card – an overcharge that I didn’t authorize. This is extremely frustrating, and I can’t understand how such an error could happen. I need Temu to re...
I placed an order on Temu for ₺1,385.80, and I received an SMS confirmation code. Assuming it was for my order, I entered the code without checking the amount. Later, I realized that the code was actually for ₺1.00, which was charged separately. When I checked my bank transactions, I saw that ₺1 was...
On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...
I attempted to place an order on Temu, and ₺1,297.90 was deducted from my card. However, the app displayed a "payment error," and my order was not created. I contacted customer service and even sent screenshots proving the transaction, but they insisted the payment was unsuccessful and asked me to p...
I placed an order with Temu, and immediately, the payment was deducted from my account. However, out of nowhere, the order was canceled. I contacted customer service and received a response stating that they understood my concern and apologized for the inconvenience. They claimed the payment of 1,73...
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