I made a purchase on the Temu website, with my order totaling ₺1,377. However, I was charged twice, with two separate charges of ₺1,467 and ₺339 on my card – an overcharge that I didn’t authorize. This is extremely frustrating, and I can’t understand how such an error could happen. I need Temu to refund the extra amount immediately, as I should not be paying more than the actual order amount. I've been trying to find someone to help me with this issue, but there seems to be no clear contact for resolution. Temu, please address this overcharge urgently and provide proper customer support to prevent similar issues in the future.
I made a purchase from the Temu international site. After the total amount was determined, an additional 175.14₺ was deducted from my account. Additionally, I confirmed one order, but my account shows two orders. I did not approve the second order. I had added four items to my cart, and their cost w...
I attempted to place an order on Temu, and ₺1,297.90 was deducted from my card. However, the app displayed a "payment error," and my order was not created. I contacted customer service and even sent screenshots proving the transaction, but they insisted the payment was unsuccessful and asked me to p...
I accidentally clicked the “Buy” button on Temu, and ₺2,038 was instantly charged to my credit card since it was already saved on the app. As soon as I realized the mistake, I canceled the order and requested a refund for the withdrawn amount. On September 5, Temu support informed me that the refun...
I am very frustrated with Temu for charging ₺1696 to my credit card without my knowledge or consent. I did not authorize this transaction, and it is unacceptable for a company to misuse customers' payment information in this way. To make matters worse, the products I previously ordered from Temu st...
Temu misled me during checkout. I applied coupons and selected two free gifts, and the total showed ₺166 at payment. However, when I checked my account, Temu actually charged me ₺920! I immediately canceled the order, expecting a refund, but instead, they issued store credit that I can’t even trans...
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