1
Deniz is completely dissatisfied with the result

Temu Charged Twice – Refund Not Processed Despite Order Cancellation

Temu Charged Twice – Refund Not Processed Despite Order Cancellation
Deniz
February 27, 3:07 pm
4

I placed an order on Temu for ₺1,385.80, and I received an SMS confirmation code. Assuming it was for my order, I entered the code without checking the amount. Later, I realized that the code was actually for ₺1.00, which was charged separately. When I checked my bank transactions, I saw that ₺1 was taken separately, and the full ₺1,385.80 was also deducted.

Concerned about this unusual charge, I immediately canceled the order. However, after reviewing my bank account again, I noticed that only the ₺1 charge was refunded, while the ₺1,385.80 remained as a pending charge. When I checked Temu’s system, it stated that the refund had been processed, but my bank confirmed that no refund was issued.

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