Temu Charged Without Processing My Order

I accidentally clicked the “Buy” button on Temu, and ₺2,038 was instantly charged to my credit card since it was already saved on the app. As soon as I realized the mistake, I canceled the order and requested a refund for the withdrawn amount. On September 5, Temu support informed me that the refun...

I placed an order with Temu, and immediately, the payment was deducted from my account. However, out of nowhere, the order was canceled. I contacted customer service and received a response stating that they understood my concern and apologized for the inconvenience. They claimed the payment of 1,73...

On August 7, 2025, I initiated a return request through the Temu app. The total amount of ₺1,986.74 should have been refunded to my credit card, yet to this day, the refund has not been processed. When I contacted Temu customer service, they redirected me to my bank, saying the issue was on their s...

I placed an order on Temu and made the payment through my mobile internet account. Despite the ₺1110 being deducted from my account, I have no access to my orders, nor have I received any notification or confirmation. The items I ordered are not visible in the "My Orders" section either. This is ex...