On January 5, 2026, at 2:32 a.m., an unauthorized charge of $39 was made to my Garanti BBVA card ending in 5607, linked to my bank account, with the description “29.99-USD-myıq.COM/US.” This transaction was completed without my knowledge or consent. Prior to the charge, I did not receive any email, SMS, or other notification, nor was I shown any approval or confirmation screen.
At the beginning of this process, I voluntarily made a single payment of approximately $1 related to myıq. Other than that, I did not approve any additional payment, membership fee, or subscription charge. Despite this, the subsequent unauthorized $39 charge was made without my awareness, which I do not accept.
Even though I did not start or approve any additional membership and did not give explicit consent for this charge, my card information was used in this manner, causing me financial harm. I attempted to contact myıq, but I was unable to reach any representative through any channel, and I could not find a valid way to submit my complaint.
I demand that the full $39 charged without my knowledge or consent be refunded immediately, and that all myıq memberships registered under my name be permanently canceled without delay.
I had previously only taken a test on the MyIQ website and did not start any subscription. Despite this, I later discovered that my card details were stored without my authorization and that a charge of €29.99 was made to my Garanti BBVA card on December 14, 2025, without my knowledge or consent. R...
On September 27, 2025, I paid $1 on Myıq’s official website to take a one-time test. I did not purchase any plan or subscription, and there was no notification indicating that a subscription would start. However, on November 1, I noticed on my Garanti Bank statement that $33 had been withdrawn by My...
Between December 28, 2025, and January 2, 2026, I noticed on my bank statement that the website myıq.com made multiple unauthorized charges to my Kuveyt Türk card ending in 6923, without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the ch...
I made a $1 test payment on Myıq solely to try out the system. Other than this test payment, I did not approve or consent to any membership. Despite this, on November 25, a $34 membership fee was charged to my card ending in 6023 without my knowledge or authorization. I never approved this high-val...
Between December 1, 2025, and December 29, 2025, I noticed on my bank statement that the website myıq.com made repeated charges to my Akbank account without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the charges continued as if they had...
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