Hidden Subscription Charges Appear on Card From myıq.com
Between December 28, 2025, and January 2, 2026, I noticed on my bank statement that the website myıq.com made multiple unauthorized charges to my Kuveyt Türk card ending in 6923, without my knowledge or consent. The first charge was approximately $1, and afterward—without any approval from me—the charges continued as if they had been converted into a subscription payment, resulting in total withdrawals exceeding $35 within about one month. I did not receive any SMS, email, or approval screen notification for any of these transactions.
I did not apply for membership on this website, did not sign any subscription agreement, and did not authorize recurring payments from my card. I only became aware of these transactions after receiving my bank statement and then contacted Kuveyt Türk to file a payment dispute. The bank confirmed that my objection was received and would be forwarded to the review committee. However, I have been unable to reach myıq.com through any communication channel and could not find a direct contact person.
I demand that all amounts withdrawn without my knowledge or consent be fully refunded, and that any memberships or subscriptions created in my name be immediately canceled. Because my account and card information were used without my consent, I request that this matter be resolved urgently. Otherwise, I will pursue my legal rights and formally escalate the issue before the Consumer Arbitration Board and Consumer Court.
