I have a flight with SunExpress from Antalya to Basel this Saturday. When I tried to check in online, I entered my information but couldn't proceed at all. The system keeps asking for my membership number, which they claim is not mandatory. We registered and received a membership number, yet I still can't move forward.
I kindly request assistance in resolving this issue. It is frustrating to face such difficulties when trying to check in, and I hope someone can help me soon. Thank you.
Hello everyone, for years now, my family and I have been flying with SunExpress from abroad to our home country, Turkey. Unfortunately, we can't access the membership portal. I've contacted them, but it's still impossible to reset the password in the membership portal. I believe there are thousands ...
I booked a connecting SunExpress flight from Samsun to Antalya and then Antalya to Berlin, but I was unable to complete the online check-in. It seems like SunExpress intentionally prevents passengers from completing the check-in online, claiming a “system error,” just to charge a €5 fee at the airpo...
I encountered a major issue while trying to complete online check-in for my SunExpress flight. Despite entering all required billing information, the system repeatedly gives a "missing required information" error and won't proceed to payment. I've tried multiple times, using both my phone and comput...
I am very frustrated with SunExpress’s online check-in system. My flight is tomorrow, and since check-in opened 36 hours before departure, I have been trying multiple times to complete the process using both the website and the mobile app. Despite entering every single detail correctly—name, PNR, de...
I am unable to find my SunExpress membership number despite logging into my account. The membership number is completely missing from the account section, making it impossible for me to use my membership benefits. Because of this issue, I had to book tickets without entering my membership number, l...
Comments