SunExpress Loyalty Portal Login Error

July 14, 2024 10:50 AM71

Hello everyone, for years now, my family and I have been flying with SunExpress from abroad to our home country, Turkey. Unfortunately, we can't access the membership portal. I've contacted them, but it's still impossible to reset the password in the membership portal. I believe there are thousands of others facing the same issue. What's causing this? Why isn't customer service solving this problem?

July 15, 2024 11:12 AM (1 day after complaint)

Dear Valued Customer, First of all, thank you very much for choosing SunExpress. We are pleased to assist you with any matters you may need regarding your travel, products, and services. Our solution center will contact you as soon as possible after reviewing the matter you have conveyed. Best regards,

Çoban
July 15, 2024 2:29 PM

Thank you, I am looking forward to that day.

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